What are you interested in?
- Ampol Energy fuel discount
- Basic plan information documents
- Billing and payments
- Financial support
- Faults and emergencies
- Life support
- Policies, terms and conditions
- Understanding energy
- Family and domestic violence
- Understanding energy meters
Compliments and complaints
At Ampol Energy, we are committed to receiving and resolving complaints in an accessible and transparent way. We'd love your feedback.
Can’t find what you’re looking for?
Browse our Frequently Asked Questions or give us a call on 13 14 04 (Monday – Friday, 9am-6pm AEST) or email us at customerservice@ampolenergy.com.au and we’ll be happy to help.