Sometimes we need a little extra time to pay, or a way to make paying a bill more manageable.
This could be due to:
- A larger bill than expected
- Unexpected or unplanned expenses
- Falling behind on paying your bills
If you find yourself needing more time to pay, or help managing outstanding payments, we might be able to arrange a payment plan or an extension to your due date.
To arrange for a payment plan or extension, contact us on 13 14 04 (Monday – Friday, 9am-6pm Sydney time) to see how we can help.
Need more support?
If you’re having ongoing trouble paying your bills, make sure you speak to us. Give us a call on 13 14 04 (Monday – Friday, 9am-6pm Sydney time) to discuss our dedicated financial hardship program, Ampol Energy Assistance.
Find out about Ampol Energy Assistance.